Vendor: HP
Exam Code: HP2-H08
Exam Name: Servicing HP Desktops, Workstations, and Notebooks
QUESTION 1
An HP product carries a 3-3-3 warranty. What does this mean?
A. The product carries a 3 year parts, 3 year labor warranty, with no onsite service.
B. The product carries a nine year warranty on all parts, labor, and updates.
C. The product carries a 3 year parts, labor, and onsite service warranty.
D. The product carries an advanced replacement warranty.
Answer: C
QUESTION 2
What must you do to optimize the performance of a 64-bit processor?
A. Install 64-bit compatible RAM.
B. Enable bit control in the BIOS.
C. Use a 64-bit operating system.
D. Install faster system memory.
Answer: C
QUESTION 3
A monitor is moved to a new computer. Upon power-up the screen message Theft Mode Enabled displays. How can you restore the monitor to normal operation? (Select two.)
A. Obtain the master PIN from the system administrator.
B. Disable the Theft Mode in HP Display Utility.
C. Enter the PIN in HP Display Assistant Utility.
D. Return the monitor to original computer and disable Theft Mode.
E. Press and hold the reset button on the back of the monitor.
Answer: BD
QUESTION 4
What is the primary function of MXM graphics modules in portables?
A. provides the ability to use scalable link interface (SLI) graphic processors
B. allows the graphics processor to be easily upgraded
C. provides high-definition hardware support
D. allows an embedded video chipset installation
Answer: B
QUESTION 5
What is the difference between a frontside bus (FSB) and Intel QuickPath?
A. QuickPath connects the memory controller to the I/O controller; FSB connects the CPU to the chipset.
B. QuickPath is a peripheral data bus; FSB is a CPU data bus.
C. QuickPath is a graphics controller bus; FSB is a CPU data bus.
D. QuickPath provides faster CPU data transfer speeds than the FSB.
Answer: A
QUESTION 6
Identify two BIOS security features introduced with the HP BIOS based on Unified Extensible Firmware Interface (UEFI). (Select two.)
A. system recovery
B. BIOS user accounts
C. boot device options
D. SpareKey
E. DriveLock
Answer: BD
QUESTION 7
Which statement about SATA technology is correct?
A. SAS hard drives can be connected to a SATA controller.
B. SATA hard drives can be connected directly to a SCSI controller.
C. SATA hard drives can be connected to a SAS controller.
D. SATA hard drives can be installed in a daisy chain configuration.
Answer: C
QUESTION 8
What is the difference between SATA and eSATA?
A. SATA has more drive options.
B. eSATA uses an external port.
C. SATA has lower power consumption.
D. eSATA uses a faster bus speed.
Answer: B
QUESTION 9
Which function does the Wireless LAN 802.11 n standard provide?
A. uses the same antenna to receive and transmit simultaneously
B. operates in the 2.4GHz frequency range only
C. uses two or more transmitter and receiver antennas
D. provides more security features than 802.11
Answer: C
QUESTION 10
What is a benefit of HP DieamColor technology?
A. It automatically locates and hides defective pixels by changing their color.
B. It allows the use of a digitizer for point-and-click display functionality.
C. It produces consistent color across digital devices and applications.
D. It adjusts the color of the display according to the external light sources.
Answer: C
QUESTION 11
Which operating system is supported by HP on HP desktop PCs?
A. Ubuntu Linux
B. Windows Server 2008
C. WindowsVista
D. Windows 2000
Answer: C
QUESTION 12
What does HP QuickLook enable you to do?
A. access your Outlook data even if your device is inhibernate mode or powered off
B. access HP technical data or support information on the Internet
C. view the contents of a system folder without opening that folder
D. view the complete system information relating to your notebook
Answer: A
QUESTION 13
A customer complains that the HP QuickLook 2 feature is not working on their notebook running Windows Vista. Which application must be installed to support this feature?
A. HP Assistant
B. Microsoft Aero
C. HP Help and Support
D. Microsoft Office
Answer: D
QUESTION 14
Which HP product line is best suited for a customer who uses a manufacturing computer-aided design program?
A. HP Tablet
B. HPTouchSmart PC
C. HP Mini Notebook
D. HP Personal Workstation
Answer: C
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